Policies

SHOPPING

Prices in store and online are in Canadian dollars. 

 

SHIPPING

*Free standard shipping on orders over $100 to US and Canada before taxes. Currently we are shipping to Canada and the United States only.

All orders are shipped via Canada Post, shipping is calculated at checkout. If an item is out of stock or if there is a question about your order, we will contact you via email or telephone.  International orders may be subject to customs and other fees. 

 

RETURNS

Items can be returned up to 90 days after purchase, in new, unopened condition (wound wool is not returnable). Return shipping is not included, and we recommend using tracking and insured return shipping (we are not responsible for lost return packages). Sale items are not returnable.

LINKS

We are not responsible for the content or errors from external (third party) links. We cannot guarantee that patterns or products will be compatible with Villekulla patterns or products.

PRIVACY POLICY

We will not share or sell your information. Sometimes, with your permission, we will post pictures of your beautiful projects on social media.